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Privacy and Cookies Policy

Privacy Notice

Introduction

1. The data you provide is collected by Immigration Service Delivery (ISD), a part of the Department of Justice (DoJ). The data controller for the information you provide is the Department of Justice and the data controller’s contact details are:

Principal Officer,

Customer Service Function,

Immigration Service Delivery

Department of Justice,

13-14 Burgh Quay,

Dublin 2, D02 XK70.

How will your personal data be used?

2. We may use the personal data you provide in this form for the following purposes:

2 (b). Account setup and identity verification:

Legal Basis for processing your Personal Data

3. Our legal basis for collecting and processing this data is as follows:

Further processing of your Personal Data

4. Where it is necessary and proportionate to do so, in accordance with the Data Protection Act 2018 and the GDPR, further personal data may be requested or received from/provided to other Public Authorities/competent authorities / international organisations for the purpose of:

  1. Section 8 of the Immigration Act 2003,
  2. Section 41 of the Data Protection Act 2018.

5. We may also process your personal data for research or statistical purposes as allowed under the Data Protection Act 2018 and the GDPR.

6. The DoJ is committed to providing efficient and effective services to our customers. We may use your contact details (email address etc.) to gain a deeper understanding of your experience with the DoJ by way of an anonymous survey. You may receive this survey after your interaction with the DoJ has concluded.

Contact for Queries

7. The contact for any queries in relation to this website is Customer Service Function, Immigration Service Delivery, Department of Justice, 13-14 Burgh Quay, Dublin 2, D02 XK70.

How long will Personal Data be retained?

8. This data will be stored in accordance with the requirements of the National Archives Act 1986.

How to Request a copy of your Personal Data

9. You can request a copy of your personal data by completing a Subject Access Request (SAR) form, available:

Forward the completed form by email to subjectaccessrequests@justice.ie or by post to the DoJ Data Protection Officer at the address below. You will be required to verify your identity before the data can be forwarded to you. The time limit for responding to a SAR commences once your identity has been verified.

Your Rights in relation to your Personal Data

10. You have the right to rectify any inaccuracies in your data. To do this you should submit a query via the “Queries” tab in your Irish Immigration Account, or, write to Customer Service Function, Immigration Service Delivery, Department of Justice, 13-14 Burgh Quay, Dublin 2, D02 XK70 documenting the inaccuracies which need to be rectified. The right to rectification is not absolute and each request will be considered on its own merits.

11. You have the right, where appropriate, to obtain erasure of your data and/or a restriction on the processing of your data as well as the right to object to the processing of your data. The right to erasure, restriction or objection is not absolute and each request will be considered on its own merits.

12. You have the right to lodge a complaint with the Data Protection Commission (DPC). You can contact the DPC by webforms on their website www.dataprotection.ie or by post to:

21 Fitzwilliam Square South

Dublin 2

D02 RD28

Further details in relation to your data protection rights can be found in the Department of Justice Data Protection Policy.

Contact the DPO

You can contact the Data Protection Officer (DPO) for the Department of Justice by post at:


The Data Protection Officer,

Department of Justice,

51 St. Stephen’s Green,

Dublin 2, D02 HK52.

Or

by email - dataprotectioncompliance@justice.ie

Cookies

Cookies are small text files stored on your computer or mobile device by the websites you visit. They assist in efficient navigation and enable certain functionalities on the website. The information stored in a cookie may include details about your browsing activities on the website or a unique identifier that helps the website recognise you during future visits.

Cookies essential for the website’s operation are set without requiring your permission. However, all other cookies need your consent before being stored in your browser.

Cookies can be set by the website owner or by third-party services authorised by the website to display content, run features, or provide additional functionality such as analytics.

Cookie usage

The following tables include a list of cookies that can be used on this website. This includes “strictly necessary” which are loaded when the content of the website is loaded. We cannot deliver the website to you without setting these cookies. You can change your cookie preferences by selecting or deselecting the checkboxes accordingly and clicking “Save”. Here is a description of the various cookie categories.

Strictly necessary cookies

These cookies are essential for core website functions such as user login and account management. The website cannot function properly without them.

Performance cookies

Performance cookies help us understand how visitors interact with the website, such as through analytics tools. These cookies do not directly identify individual visitors, and any information they collect is anonymous. We use this data solely to improve website functionality.

Targeting cookies

Targeting cookies track visitors across different websites, often through content partners or ad networks. These cookies may be used to build a profile of your interests or to display relevant ads on other websites. They do not store personal information directly but rely on uniquely identifying your browser and device. If you disable these cookies, you may see less targeted advertising.

Functionality cookies

Functionality cookies remember choices you make on the website, such as language preferences, time zone, or customised settings like text size. These cookies ensure that the website remembers your preferences, but they do not track your browsing activity on other websites. The information collected by functionality cookies is anonymous.