Terms and Conditions

Welcome to the Irish Immigration Account website. Access to and use of this website are governed by the following Terms and Conditions. These terms are important for both you and the Immigration Service Delivery (ISD) of the Department of Justice. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Irish Immigration Account website you agree to comply with and be bound by these Terms and Conditions as well as all applicable laws and regulations. If you do not agree with any part of these terms you are prohibited from using this site.

2. Governing Law and Jurisdiction

This website is established and operated in Ireland and is governed by the laws of Ireland and where applicable the laws of the European Union. Any disputes arising from your use of this website or the information contained herein shall be subject to the exclusive jurisdiction of a competent authority or court in Ireland.

3. Intellectual Property Rights

All content, design elements, and materials on this website are the property of ISD and are protected by applicable intellectual property laws including but not limited to copyrights, patents, and trade secrets. Unauthorized use, reproduction, or distribution of any material from this website is strictly prohibited.

4. Changes to Website and Terms

ISD reserves the right to modify, update, or remove any information, design elements, or services provided on this website at any time without prior notice or liability. Additionally, ISD may revise these Terms and Conditions by posting updated terms on this website. Continued use of the website after such changes constitutes your acceptance of the revised terms.

5. User Responsibilities

When transmitting information to ISD through this website, you are responsible for ensuring the accuracy, completeness, and veracity of the information provided. ISD shall not be held liable for any errors or inaccuracies in the information you submit or for any misuse of this website's functions.

6. Security

We employ reasonable measures to ensure that all areas of the Irish Immigration Account website are secure and protected against viruses and malware. However, you access and use this website at your own risk. We recommend that users employ reliable antivirus and anti-malware software when downloading materials from the internet. ISD is not liable for any loss, disruption, or damage to your data or computer system that may occur while using this website.

If you receive any suspicious emails requesting your Irish Immigration Account login details, please contact us immediately. ISD will never ask for your login credentials via email.

7. Data Protection

Any personal data provided by users will be processed in accordance with applicable data protection laws and regulations. ISD adheres to the Department of Justice's Data Protection Policy which outlines how personal data is secured and managed in compliance with the General Data Protection Regulation (GDPR). You can view the Department of Justice Data Protection Policy by clicking here.

8. Copyright and Re-use of Public Sector Information

All information on this website is the copyright of the Department of Justice unless otherwise indicated. You are permitted to re-use this information free of charge and in any format subject to the following conditions. You must:

• Acknowledge the source and our copyright when supplying the information to others
• Reproduce the information accurately
• Not use the information in a misleading way
• Not use the information primarily for advertising or promoting a particular product or service
• Not use the information for unlawful, immoral, fraudulent, or dishonest purposes.

ISD complies with the Regulations on the Re-use of Public Sector Information and encourages the responsible re-use of the information we produce.

9. Content Accuracy

While we strive to ensure that all information on this website is accurate and up-to-date, ISD does not warrant the completeness or accuracy of the content. The materials provided are for informational purposes only and do not constitute professional advice. ISD shall not be liable for any reliance placed on incorrect or incomplete information found on this website.

10. Chatbot Usage

Our interactive chatbot leverages artificial intelligence technology, specifically Microsoft Copilot, to address common immigration inquiries based on content available on the ISD website.

In deploying this technology, ISD adheres to the seven requirements of trustworthy AI as outlined by the EU High-Level Expert Group on AI and approved by the Irish Government in January 2024:

1. Human Agency and Oversight
2. Technical Robustness and Safety
3. Privacy and Data Governance
4. Transparency
5. Diversity, Non-Discrimination, and Fairness
6. Environmental and Societal Well-being
7. Accountability

For more detailed information, please refer to our Interim Guidelines for the Use of AI.

11. Links to Third-Party Websites

This website may contain links to external websites for your convenience. ISD does not endorse, control, or assume responsibility for the content, accuracy, or reliability of any linked websites. Accessing linked sites is done at your own risk and we recommend reviewing the terms of use, privacy, and copyright policies of any external websites you visit.

You may not link your website or any third-party website to the Irish Immigration Account website without the express prior written consent of ISD. ISD reserves the right to deny such permission at any time and for any lawful reason.

12. Prohibited Uses

You agree not to use this website for any unlawful or prohibited purposes as outlined in these Terms and Conditions. Prohibited activities include but are not limited to:

• Engaging in any activity that violates applicable laws or regulations.
• Attempting to gain unauthorized access to any portion of this website or any other systems or networks connected to the website.
• Transmitting any harmful, disruptive, or malicious code such as viruses, worms, or malware.
• Interfering with or disrupting the proper functioning of the website or servers.

13. Disclaimer of Liability

ISD shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this website. This includes but is not limited to damages for loss of data, loss of profits, or business interruption, even if ISD has been advised of the possibility of such damages.

14. General Provisions

• Nothing in these Terms and Conditions shall be construed as creating any joint venture, partnership, employment, or agency relationship between you and ISD.
• If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall remain in full force and effect.
• Failure by ISD to enforce any right or provision in these terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by ISD in writing.
• These Terms and Conditions constitute the entire agreement between you and ISD concerning your use of this website and supersede all prior agreements and understandings.